Facturette

Facturette sends no e-mail. It is Shopify that writes to your customers, using your own notification templates — Facturette simply adds a download link to them.

As soon as an invoice is issued, its link is written onto the order. One thing is left for you to do, once and for all: paste the snippet below into the e-mail template of your choice.

The link opens the invoice from your own storefront, with no account and no password: your customer clicks and the PDF downloads. It stays valid for 30 days.

Store still password-protected? The link goes through your storefront: while the protection is on, it shows the “Enter store password” page instead of the invoice — including for you. Nothing is broken, but you cannot test it until the store is open (Online Store › Preferences › Password protection).

In the Shopify admin: Settings › Notifications › Customer notifications, then choose the notification to change and click Edit code. Paste the snippet where you want the link to appear in the message, then save.

Start with “Shipping confirmation” : it is the most reliable place. That e-mail goes out well after payment, so the invoice is always ready when it is sent.

The same snippet works in every order notification. It never shows a dead link: while the invoice is not ready, it shows a waiting sentence instead.

{% if order.metafields.facturette.customer_invoice_url %}
  <p>
    <a href="{{ order.metafields.facturette.customer_invoice_url }}">
      Download your invoice {{ order.metafields.facturette.invoice_number }}
    </a><br>
    This link is valid for 30 days from the invoice date — download it and keep it.
  </p>
{% else %}
  <p>Your invoice is being prepared and will be sent to you within a few minutes.</p>
{% endif %}

Copy the snippet

If you have never changed the “Shipping confirmation”, it shows two buttons side by side: View your order and Track order with Shop. Here is how to slot a third button between them, on a blue background.

In the template's code, look for these two lines:

<td class="button__cell--separator"></td>
<td class="button__cell button__cell--shop-app" width="50%">

Paste the block below just before those two lines, deleting nothing.

{% if order.metafields.facturette.customer_invoice_url %}
<td class="button__cell--separator"></td>
<td class="button__cell" width="33%" bgcolor="#2C6ECB" style="background-color: #2C6ECB;">
  <a href="{{ order.metafields.facturette.customer_invoice_url }}" class="button__text" style="color: #ffffff;">Your invoice</a>
</td>
{% endif %}

Copy the button block

These two lines appear TWICE in the default template — Shopify ships two wordings of the Shop button (“Track order with” and “Download to track with”) and renders one or the other depending on the customer. Paste the block in both places: pasted once, a share of your customers never sees the button, and nothing anywhere tells you.

The blue is the #2C6ECB written twice in the block (once for bgcolor, once for style— both are needed, mail clients do not all read the same one). Replace them with the colour of your choice.

The button appears only when the invoice is ready: otherwise the whole block disappears and your two original buttons take the full width back. If your template shows no Shop button, those lines are not in it — use the universal snippet above instead.

You can, and it is even the e-mail your customers read most. But it goes out within seconds of payment, sometimes before the invoice has been issued: those customers will see the waiting sentence, not the link.

The safest option is therefore to put the snippet in both notifications: the order confirmation for those whose invoice is already ready, the shipping confirmation for everyone else.

Do you only sell digital products? With no shipping there is no second e-mail: the order confirmation is your only place. For orders where the waiting sentence appeared, find the invoice under Invoices and send it yourself.

The invoice also appears on its own in the Shopify customer account, on the order status page — the one your e-mails' “View your order” buttons already point to. No snippet to paste, no setting: the block ships with the app.

Your customer finds their invoice number there, and the same download link, just below the payment details.

Two limits worth knowing. This needs Shopify's new customer accounts, which are today's default: a shop still on the classic customer accounts, deprecated by Shopify in February 2026, does not see it and keeps e-mail as its only channel. And the thank-you page shown right after payment does not show it either — at that moment the invoice does not exist yet.

The link carries a unique key, specific to that invoice. Anyone holding the link can open the invoice — which names and addresses your customer. Treat it as the document itself: send it to your customer, do not publish it.

After 30 days the link stops working and shows a message explaining that the document is no longer available. Your invoices themselves stay under Invoices and on the Shopify order.

Create OAuth2 credentials (“client credentials”) in your own SUPER PDP account, then paste them here. Facturette holds no account on the platform: your invoices are filed in your name, with your credentials.

“Test the connection” saves your credentials, then tests the link. Leave the client secret empty to test the credentials already saved.

Test the connection

Only invoices addressed to a business are filed on your approved platform. Sales to consumers fall outside this scheme: their invoice is created and downloadable, it is simply not transmitted. That is normal, and compliant.

The simplest case: your customer gave their VAT number

If the customer has entered their French EU VAT number (the Tax details field on their record, which they fill in at checkout or you enter yourself), Facturette recognises the business on its own: a French VAT number contains the SIREN. No configuration is needed in that case — you can skip both steps below.

A non-French VAT number (DE…, BE…, IT…) does not yield a routing address: for those customers, use the Peppol address in step 2.

Step 1 — create two customer fields (once only)

Only needed if some of your business customers have no usable French VAT number. These fields do not exist in your store yet. In Shopify, open Settings › Custom data › Customers , then click Add definition and create them one after the other:

Name: SIREN — Type: Single line text — under “Namespace and key”, replace the suggested value with facturette.siren

Name: Peppol address — Type: Single line text — key: facturette.peppol_address

The key must be copied exactly, with no capitals and no spaces: it is what Facturette reads.

Step 2 — fill in each business customer's record

On the customer's record, in the Metafieldssection, fill in only one of these two fields:

SIREN — the company's 9 digits. This is the usual case: use it unless your customer tells you otherwise.

Peppol address — only if your customer has given you a precise receiving address, for example 0225:306138900_ndf. Some companies have one per department (accounting, travel…); the SIREN alone then does not reach them.

If both are filled in, the Peppol address wins: it is the exact address, the SIREN is only an inference.

A business customer with no French VAT number, no SIREN and no Peppol address is treated as a consumer. Their invoice is created, but nothing is filed and no error message appears. If a filing seems to be missing, check the customer's record first.

The state of every filing is on the Compliancepage.